bajj9's Privacy Policy

Introduction

1. Introduction & Scope

bajj9 is a safe and reliable online betting platform for players in Bangladesh. We believe protecting your privacy is one of our highest responsibilities. This Privacy Policy ("Policy") applies to the bajj9 website (https://bajj9.lat) and all services included within it.

This Policy explains in detail what kind of information bajj9 collects, how it is used, under what circumstances it may be shared with third parties, and what measures we take to protect your information. By using our platform, you are considered to have given your consent to the terms of this Policy.

This Policy applies only to users who are 21 years of age or older. bajj9 does not knowingly collect information from any minor.

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Information Collection

2. What Information We Collect

bajj9 collects only the information necessary to provide services, manage accounts, and ensure security. The types of information collected are as follows:

2.1 Personally Identifiable Information

• Full name and display name
• Date of birth (for age verification)
• Email address
• Mobile phone number
• Password (stored in encrypted form, never readable in plain text)

2.2 Financial Information

• bKash, Nagad, or Rocket mobile wallet number (for processing transactions)
• Deposit and withdrawal history
• Bonus and reward records

Note: bajj9 does not directly store any bank card or account numbers.

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Session duration and login activity
• Cookie and local storage data (see details below)

2.4 Gaming Activity Information

• Betting history and amounts
• Game play duration and frequency
• VIP level and loyalty points records

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Use of Information

3. Use of Collected Information

bajj9 uses your information for the following purposes:

• Account Management: To handle registration, verify login, and ensure account security.
• Service Delivery: To accept deposits, process withdrawals, and distribute bonuses.
• Customer Support: To resolve your issues via live chat and email.
• Security & Fraud Prevention: To detect unusual activity and protect your account.
• Responsible Gaming: To analyse playing patterns and provide assistance where needed.
• Platform Improvement: To enhance user experience and functionality.
• Communications: To inform you about important policy changes and service updates.

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Information Sharing

4. Sharing Information with Third Parties

bajj9 does not sell, rent, or commercially transfer your personal information. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

The minimum information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment service providers. These organisations operate under their own privacy policies.

4.2 Game Providers

Game software providers such as Pragmatic Play, Spribe, JILI, and PG Soft may process certain session data to ensure gameplay. The use of this information is limited solely to game operation.

4.3 Legal Obligations

If it is necessary to provide information pursuant to legal proceedings, a court order, or a lawful request from a competent authority, bajj9 will comply with that request in accordance with applicable law.

4.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred. You will be notified in advance in such cases.

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Cookie Policy

5. Cookies & Tracking Technologies

bajj9 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help the website remember your preferences.

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: Remember your language preferences and settings.
• Analytics Cookies: Collect anonymous statistics to understand which parts of the platform are used most.

You can disable cookies from your browser settings, but this may limit some functionality of the platform.

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Data Security

6. Data Security Measures

bajj9 takes industry-standard technical and organisational measures to ensure the security of your information:

• SSL Encryption: All data transmission on our site is protected by SSL/TLS encryption technology.
• Password Hashing: Your password is never stored in plain text — it is converted and stored using a strong cryptographic hash function.
• Access Controls: Only authorised staff can access specific information, and all access is recorded in logs.
• Regular Security Audits: Regular system audits are conducted to identify potential vulnerabilities.
• Two-Factor Authentication: An additional verification layer is available to protect your account.

While bajj9 is committed to ensuring the highest level of security, data transmission over the internet is not entirely risk-free. You should therefore take responsibility for keeping your password confidential.

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Data Retention

7. Data Retention Period

bajj9 retains your information only for as long as it is necessary for the relevant purpose or legally required:

• Information for active accounts is retained for as long as the account remains open.
• Financial transaction records may be kept for a defined period after account closure to meet legal requirements.
• Security logs and access records are retained for a limited period.
• Once the applicable period has expired, information is securely deleted or anonymised.

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Your Rights

8. Your Rights

As a user of bajj9, you have the following rights:

8.1 Right to Access Information

You may request a copy of the information bajj9 holds about you at any time.

8.2 Right to Correct Information

If any of your information is incorrect, you may request a correction. You can update much of your information yourself through account settings.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted, however some information may need to be retained for a defined period due to legal obligations.

8.4 Right to Restrict Processing

You may request that the processing of your information be restricted for specific purposes.

To exercise these rights, email [email protected] or contact us via live chat.

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Protection of Minors

9. Protection of Minors

bajj9 is intended only for persons aged 21 or older. We do not knowingly collect any information from minors. If we suspect that an account has been created by a minor, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify us at [email protected].

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Policy Changes

10. Changes to the Privacy Policy

bajj9 may update this Privacy Policy when necessary. For significant changes, a notification will be sent to your registered email address or clearly announced on the platform. Always check the "Last Updated" date at the top of the Policy to view the latest version.

Continuing to use the platform after changes have been made means you have accepted the updated Policy.

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Contact

11. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the bajj9 support team:

• Email: [email protected]
• Live Chat: Available directly on the website 24 hours a day, 7 days a week
• Language: Support is available in Bengali and English

bajj9 processes all privacy-related requests as promptly as possible. We give your privacy the highest priority and handle every request with respect.